On September 18th, it was reported by media outlets that a netizen claimed to have ordered an orange juice at Pizza Hut for 19 yuan. Upon observation, they noticed a staff member directly pouring a large bottle of “Fruity Orange” into a glass to prepare the drink. It is understood that a 450ml bottle of “Fruity Orange” is sold for around 3 yuan in the market, while Pizza Hut charges 19 yuan for a 280ml serving of what is presented as their own orange juice. This practice by Pizza Hut has sparked considerable discussion.
Some netizens have expressed their dissatisfaction with the significant price difference, commenting that ordinary beverages are being resold at several times their original cost, suggesting that making money is remarkably easy. However, others believe that as long as the ingredients are clearly stated on the ordering page and the pricing is transparent, there is no issue. In response, Pizza Hut customer service confirmed that their orange juice beverages are indeed made entirely from the “Fruity Orange” drink.
Previously, a similar incident was reported by a netizen who ordered a cola at a well-known dining establishment in Shanghai. The server poured a can of cola into a glass, for which the customer was charged 50 yuan.
Industry insiders suggest that as long as merchants clearly display prices and provide transparent information, their practices comply with legal requirements. The principle of clear pricing mandates that businesses clearly indicate the prices and units of measurement for their goods or services, allowing consumers to make informed purchasing decisions.
