At the 2025 Global Digital Transformation Conference, two leading technologies jointly developed by China Mobile and Huawei won the “Excellent Awards”, “Excellent Awards”, “Excellent Awards”, “Excellent Awards”, “Excellent Awards”, “Excellent Awards”, “Excellent Awards”, “Excellent Awards”, “Excellent Awards”, “Excellent Awards”, “Excellent Awards”, “Excellent Awards”, “Excellent Awards”, and “Excellent Awards”. Awards”, “Excellent Awards”, “Excellent Awards”, and “Pioneer Project Awards” and “Pioneer Project Actard” and “Pioneer Project Achards “. Such honors not only recognize China Mobile and Huawei’s ability to innovate, but also mark a key breakthrough in self-intelligent network technology from theoretical research to practical application.
Despite the long history of the concept of self-intelligent networks, it has faced tremendous challenges in moving them from imagination to reality. Traditional models of network operation and maintenance often rely on manual, inefficient and expensive operations, making it difficult to adapt to increasingly complex and dynamic network environments. Faced with this industry pain point, China Mobile’s proposed solution aims to completely revolutionize the traditional “fireproof” operation and maintenance model. China Mobile’s winning End-to-End Self-Intelligent Network Operations and Maintenance Center (DARK NOC) solution focuses on “high-value scenario automation” and dramatically improves operations and maintenance efficiency through intelligence. Instead of just displaying cold codes when the network fails, the system can provide personalized troubleshooting recommendations based on the roles and needs of operators and maintenance personnel, and even simulate the best course of action. When faced with a customer complaint or network congestion, the system automatically adjusts the base station parameters to pinpoint the exact point of failure, and presents the “cause” of the failure in an intuitive and visual way so that the operator can clearly understand the problem.
While the Dark NOC solution innovates by transforming traditional O&M methods into intelligent O&M methods, another award-winning technology, the L4 High-Value Faulty O&M solution, focuses more on innovating the technology architecture. The solution innovates a three-tier architecture of “Intelligent Network Elements + Intelligent Base Agents + Intelligent OSS Agents”. This architecture enables a seamless connection between devices, middleware and management systems, thus greatly improving operation and maintenance efficiency. This not only optimizes resource allocation, but also reduces potential operational and maintenance risks.
In the practical application of Guangdong Mobile, the L4 solution shows great results: the total work sequence is greatly reduced by 42%, troubleshooting time is reduced by 33%, automatic diagnostic failure is 90%, and the mean time to repair (MTTR) is reduced by more than 20%. What’s more, processes are automated end-to-end, except for physical site operations, leading to a jump in the Self-Intelligent Network level from L3.2 to L4, representing a fundamental change in the network troubleshooting paradigm from “reactive” to “proactive prevention”. This proactive operation and maintenance ensures maximum network stability and improved user experience.
China’s mobile devices are modeling the industry by using self-intelligent network technologies to “reduce costs and increase efficiency”. As the number of 5G base stations continues to grow, operation and maintenance costs continue to rise. At the same time, users are demanding higher network quality. By deploying self-intelligent network technologies, China Mobile can not only greatly improve operation and maintenance efficiency, but also invest in human resources in high-value enterprises, such as customizing network slicing for enterprises and developing industry AI solutions. From “selling bandwidth” to “selling services”, China Mobile’s transformation provides an important reference for other operators.
It is worth noting that China Mobile devices are still actively planning for a new era of AI+digitalization. As a key force in delivering large-scale computing power, big data and large-scale models, China Mobile Devices has established 13 intelligent computing nodes across the country, providing up to 43 computer functions to support computing power. Through the Jiutian Maas platform, China Mobile features more than 300 industry models and has established an AI capability foundation covering the industrial Internet and other fields. Meanwhile, as an “operator” facilitating large-scale AI adoption, China Mobile Devices has implemented more than 1,000 AI+DICSS solutions in key industries such as energy and government affairs. Benchmarking programs such as the 9-day HAID Accounting and Government Affairs Grand are leading the way in improving the level of intelligence in the industry. Through these initiatives, CMF is building a smarter, more efficient and secure digital ecosystem.
In short, China Mobile is gradually reshaping the industry’s value coordinate system with its own intelligent network as the starting point and its computing power network as the fulcrum. It is opening up a new paradigm for digital and smart transformation. In the midst of this change, China Mobile is proving through practical actions that the competition law in the digital age is always beneficial to leaders and pioneers who dare to innovate and explore. Through continuous technological innovation and application practice, China Mobile will help the industry progress and develop.
