Fast Technology， July 9th – According to media reports， the recall incident of Romoss power banks continues to escalate， with a significant number of Romoss middle management personnel joining the ranks of those seeking to protect their rights.
In response to this situation， blogger Mr. Li Hai commented that， from his understanding of the industry， this company has repeatedly been cited as an example of having no bottom line.
Romoss employees revealed that shortly after the recall incident began， almost all job roles were temporarily reassigned to customer service positions to handle the related issues. Unexpectedly， just a few days later， the company abruptly announced a suspension of work and production.
Employees had intended to communicate with company leadership regarding outstanding issues such as unpaid wages， overtime pay， and year-end bonuses. However， they have been unable to meet with company decision-makers. It is noteworthy that many within the middle management layer， who are not considered the ultimate decision-makers， have themselves joined the employee protest group.
It is worth noting that the refund progress can be tracked via the official Romoss WeChat service account. Consumers can input their order number to check their position in the refund queue， with some consumers reportedly as far back as the 180，000th position， and expected refund times ranging from 15 to 30 working days.
Customer service representatives have stated that due to the large volume of refund requests， refunds are typically processed within 15-30 working days. They indicate that transfers are conducted in large batches after the review process is complete. This suggests a potential bottleneck in their financial operations or an attempt to manage cash flow during this challenging period.
